Hostellerie Des Châteaux & Spa - Ottrott

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Ottrott
Hostellerie Des Châteaux & Spa
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Hostellerie Des Châteaux & Spa | Ottrott | France

11, Rue Des Châteaux, 67530 Ottrott, France

➤ Hostellerie Des Châteaux & Spa | Bas-Rhin

Located in the village of Ottrott, the Hostellerie Des Châteaux Spa is between Strasbourg and Colmar, on the Alsatian Wine Road. It features a 1000 m2 spa centre and a counter-current pool with massaging hydro-jets.

The spa facilities include 6 different saunas and hammams, several resting rooms with water bed and a range of massage and organic body treatments. A fitness room and a hot tub are also available.

The air-conditioned rooms, suites and apartments at the Châteaux and Spa have a flat-screen TV with Satellite channels. Some have a balcony and view of the forest or the Plaine d’Alsace.

Hostellerie Des Châteaux Spa offers 2 restaurants: Le Comptoir du Chateau with bistrot-style cuisine for lunch breaks and Le Gastronimique, a gourmet-style restaurant open at lunchtime and for dinner.

Free access to the spa facilities and pools, free private parking is provided, and free Wi-Fi connection is available throughout the property.Razdalja v opisu nastanitve je izračunana z © OpenStreetMap.

See photos for Hostellerie Des Châteaux & Spa

Review score

Based on 78 reviews

Storitve

8.6

Čistoča

Udobje

9.1

Razmerje cena / kvaliteta

7.5

Lokacija

8.8

Skupaj

8.2

Brezplačen WiFi

8.3

Room choices in Hostellerie Des Châteaux & Spa

Dvoposteljna soba z uporabo centra spa

Large Double Room with Spa Access

Suita z dostopom do spa

X 4 X 3

Family Room with Spa Access

Standardna dvoposteljna soba z dostopom do spa

Hostellerie Des Châteaux & Spa Services

Hišni ljubljenčki	Hišni ljubljenčki so dovoljeni po predhodni odobritvi. Morda je potrebno doplačilo.
Internet	Brezžična povezava je na voljo v celotnem hotelu brezplačno.
Parkirišče	Brezplačno privatno parkirišče je na voljo pri hotelu (rezervacija ni potrebna).
KopalnicaToaletni papir Brisače Copati Lastna kopalnica WC Kopalni plašč Sušilec za lase	Toaletni papir, Brisače, Copati, Lastna kopalnica, WC, Kopalni plašč, Sušilec za lase, Garderoba ali omara, Budilka, Kamin na prostem, Vrtno pohištvo, Terasa, Vrt, Vtičnica ob postelji, Izposoja koles Doplačilo, Prenos športnih dogodkov v živo, Ogledi s kolesom Doplačilo, Peš ogledi, Kolesarjenje, Pohodništvo, Predel za sedenje, Pisalna miza, TV z ravnim zaslonom, Satelitski programi, Radio, Telefon, TV, Vino/šampanjec Doplačilo, Otroški obroki Doplačilo, Meni za posebne diete (na zahtevo), Zajtrk v sobi, Bar, Minibar, Restavracija, Račun na zahtevo, Oskrbnik, Shramba za prtljago, Družabne igre / sestavljanke, Vsakodnevno čiščenje, Storitev likanja Doplačilo, Faks / fotokopiranje Doplačilo, Poslovni center, Gasilni aparati, CCTV zunaj nastanitve, CCTV v skupnih prostorih, Dimni alarm, Varnostni alarm, Dostop s ključem, 24-urno varovanje, Sef, Posode za hrano za hišne ljubljenčke, Skupen salon/TV, Poseben prostor za kadilce, Klimatizirano, Storitev bujenja, Ogrevanje, Zvočna izolacija, Dvigalo, Družinske sobe, Sobe za nekadilce, Likalnik, Storitev bujenja/budilka, Postrežba v sobi, Zgornja nadstropja dostopna z dvigalom, Delovni čas, Odprto vse leto, Primerno za vse starosti, Ogrevan bazen, Ležalniki ali stoli za na plažo, Delovni čas, Odprto vse leto, Samo za odrasle, Ogrevan bazen, Ležalniki ali stoli za na plažo, Sezonski, Primerno za vse starosti, Ogrevan bazen, Ležalniki ali stoli za na plažo, Odprto vse leto, Samo za odrasle, Ogrevan bazen, Garderobne omarice v fitnesu / spa, Fitnes, Masaža telesa, Masaža rok, Masaža glave, Masaže za pare, Masaža vratu, Masaža hrbta, Spa/wellness paket, Spa salon / sprostitveni kotiček, Parna savna, Spa ponudba, Svetlobna terapija, Obloge telesa, Piling telesa, Nega telesa, Depilacija, Nega obraza, Lepotni tretmaji, Senčnik za na plažo, Ležalniki ali stoli za na plažo, Hamam, Vroča kopel / Jacuzzi, Masaža Doplačilo, Spa in wellness, Fitnes center, Savna, nemščina, angleščina, francoščina, italijanščina, romunščina

Hostellerie Des Châteaux & Spa Terms and Conditions

Check-in	From 15:00 to 22:30
Check-out	From 07:00 to 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are allowed on request. Charges may be applicable.
Accepted payment methods	Cash Hostellerie Des Châteaux Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

The guest will have free access to the pool and spa area from 15:00 on the arrival day until 11:00 on the check-out day.

Spa opening hours: everyday from 14:00 to 19:30

Swimming pool opening hours: everyday from 07:00 to 19:30

Frequently asked questions about Hostellerie Des Châteaux & Spa

How do I get the best price guarantee for Hostellerie Des Châteaux & Spa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hostellerie Des Châteaux & Spa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hostellerie Des Châteaux & Spa?

Brezžična povezava je na voljo v celotnem hotelu brezplačno.

Is there free parking available at Hostellerie Des Châteaux & Spa?

Brezplačno privatno parkirišče je na voljo pri hotelu (rezervacija ni potrebna).

Are pets allowed at Hostellerie Des Châteaux & Spa?

Pets are allowed on request. Charges may be applicable.

What is the check-in time at Hostellerie Des Châteaux & Spa?

From 15:00 to 22:30

What is the check-out time at Hostellerie Des Châteaux & Spa?

From 07:00 to 11:00

100% real reviews of Hostellerie Des Châteaux & Spa

If you have any questions regarding the facilities or services provided at Hostellerie Des Châteaux & Spa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Switzerland

Marina

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

I would choose a different hotel for next time.

Very clean, good noise insulation, the hotel building looks very beautiful from the outside! The city itself is a marvel! From this place it is convenient to travel to other cities. Spa was very good, we took also massages:)

Inside the hotel, the interiors are simple, there is no lounge area where you can sit down with a computer during the day. The cozy bar doesn't open until 7pm. The restaurant is very good service, the food is delicious, but the restaurant is only one with a limited menu, three zone, two of which are very beautiful, but it is difficult to get there. Either they are full or those rooms are closed. You are always seated at the same table throughout your stay..... There are no people at the front desk they have to always wait for you to be noticed from the back office… The bathroom only has shower gel, no cream or hair products, which with a spa is very strange.. i can’t say was feel very comfortable… Not very comfortable for this high price ... breakfast was not included in the price!

Luxembourg

Kinga

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Good

The staff was friendly and the hotel had a lot of nice sauna cabins. Great wine selection and the vegetarian food and the deserts were super nice!

Regarding the facilities: the number and variety of pools available was a bit disappointing. Also, the cleanliness of some sauna cabins was questionsble. Despite having the AC on on the lowest setting, the room was rather hot (especially at night). The restaurant staff was amazing, however the food itself (and the concept of the meaty dishes, which tried to be hip and fancy) was rather confusing than authentic. Variety of the dishes could have been better. I am harsh on the previous points because of the price point.

France

Jeremy

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Good hostel but restaurant has to improve.

Hotel facilities, massage, spa & pools.

Restaurant & breakfast (not value for money AT ALL !) in comparaison with other hostel, that was worse.

Netherlands

Barto

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Great location - nice SPA - clearly too high priced

Location- on our way to Switzerland and close to the forest to hike / walk the dog.

Location of the room far away from the exit while it was known we had a dog. Price vs offer is about 100% too much.

China

Guido

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

fabulous break during a long travel, especially if during sunny weather, gastronomy experience is a big plus (maybe a 10

-fabulous setting, nested not far from Strasbourg and -high way, in the heart of Alsace. -chalet feel -comfy rooms and balcony -amazing breakfast!! absolutely a winner!! -dining rooms seem to have been conceived exactly for safe distancing ! -spa area is nice -f&b service is top notch -no credit card guarantee required for extras: this is super super nice actually!

-wasps/bees (many!) at the swimmingpool area do not seem to bother staff nor management for that matter -quality of lounge chairs at the swimmingpool: they are very uncomfortable -lack of real showers -internet is really not strong, not stable (keeps of constantly jumping out of sync) and is not up to par fir such a high end place.

Luxembourg

Stefano

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Very nice location good service and charming staff!

overcharge for hosting the dog

Belgium

Jacques

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Exceptional

marvellous welness

nothing at all

United Kingdom

Mehmet

4,0 Pleasant

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

A hotel with lots of potential, but some strange quirks

It is a nice hotel in a beautiful setting. The hotel has lots of potential as a consequence of this, but we felt it was let down by a few things (particularly the restaurant) and some very strange decisions by management.

Our room was a good size, though expected for the price (£275/night). The decor was quite dated but in fair condition. It could just do with some modernisation and a refresh, still in keeping with the period nature of the property. There were some very strange decisions by the management that did not match our expectation of a luxury spa & gastronomic hotel. 1. Staff generally speak little English. Granted, we were in France, and do speak some French at a basic level. But there were times where we were surprised to not be met with an equivalent level of basic English on occasions where we struggled to communicate in French. Particularly at the bar and in the spa. 2. The hotel is marketed as a spa hotel, and yet the provisions in the room even for showering are very basic. The bathroom included only one basic soap, for showering/bathing and washing hands. We expected (as in every other hotel we've ever stayed in) proper shampoo, hair conditioner and body lotion but this was not included. Granted it was provided by reception when we asked, but we shouldn't have had to ask, it should just be there. 3. The pool is small for the number of hotel guests and sun beds, but not a problem. There are seemingly no lavatories anywhere near the pool area (guests are forced to walk into the main building and use stairs/lift to use facilities on other floors). And also, the bar is open only from 2:30pm onwards. So, on hot days (we stayed in August), we were forced to embarrassingly ask for water from the main restaurant (10 minutes walk from the pool), since we could not find anywhere else. There are QR codes all around the pool on the tables and sunbeds, but on accessing the webpage expecting a menu we were instead presented with a message that the service 'had been disabled'. Not helpful. 4. A big let down was dinner at the restaurant. Waiters were friendly enough, but for the price charged (€170 for two people) we would expect better quality.

United Kingdom

Teletha

5,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Overpriced and disappointing

The village is beautiful. The room was clean. Bar staff polite and friendly.

The receptionist was abrupt and unfriendly. She gave very poor first impressions of the hotel. The decor of the room was bland and lacked any personality. The double bed was two single beds pushed together with two single duvets. There was no mini bar or tea/coffee making facilities. I was given gowns and towels for the spa but no slippers. There was no room service; I was told by reception to go to the bar who kindly delivered a good quality sandwich and coffee to the room but there was very limited choice on the menu. Overall a very disappointing stay especially for the price. Very much a case of over promised and under delivered.

United States

Dom

6,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Decent, but expected better…

Great location, spacious rooms.

Bad smell in the adult spa. Relatively poor selection at the breakfast buffet.

Suisse

Théa

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Très bien

Le spa est très beau et on mange très bien au restaurant.

Pour le prix des chambres et sachant que c est un hôtel avec Spa, le fait de devoir payer en supplément les pantoufles pour se rendre au spa est vraiment exagéré. Le prix du petit-déjeuner est également exagéré même si bien diversifié.

France

Adeline

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« Séjour agréable, personnel à l’écoute et disponible. »

Petit déjeuner très bon, lieu agréable et charmant. Spa agréable et pas surpeuplé.

Chambre à la décoration « vieillotte », baignoire trop haute et peu accessible pour des personnes ayant des difficultés motrices.

Suisse

Catherine

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« Appréciable séjour reposant »

Wellness et repas du soir

Rapport qualité/ prix un peu élevé

France

Pelzer

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Très bien

Le SPA. La piscine extérieure est ses transats confortables. Le dîner et PDJ. L'amabilité du personnel.

Changer de tenue pour aller manger entre 12h00 et 13h00 (12h00/14H00 serait plus adapté) lors de la prestation journée SPA / PISCINE / REPAS

France

Kaouther

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Bien

Spa

France

Laurent

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« Bon séjour »

Le cadre

Serviettes et peignoir usé

France

Dupont

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

Fabuleux

Spa très cool

Rien

Belgique

Ghislaine

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« agréable séjour »

propre

France

Jean

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« bel endroit »

spas , manque de discipline ,beaucoup de bruit

France

Daniel

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Hostellerie Des Châteaux & Spa

« Très bien »

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Hostellerie Des Châteaux & Spa ★★★★

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Hostellerie Des Châteaux & Spa | Ottrott | France

➤ Hostellerie Des Châteaux & Spa | Bas-Rhin

See photos for Hostellerie Des Châteaux & Spa

Room choices in Hostellerie Des Châteaux & Spa

Hostellerie Des Châteaux & Spa Services

Hostellerie Des Châteaux & Spa Terms and Conditions

Frequently asked questions about Hostellerie Des Châteaux & Spa

How do I get the best price guarantee for Hostellerie Des Châteaux & Spa?

Is WiFi available at Hostellerie Des Châteaux & Spa?

Is there free parking available at Hostellerie Des Châteaux & Spa?

Are pets allowed at Hostellerie Des Châteaux & Spa?

What is the check-in time at Hostellerie Des Châteaux & Spa?

What is the check-out time at Hostellerie Des Châteaux & Spa?

100% real reviews of Hostellerie Des Châteaux & Spa

Marina

Kinga

Jeremy

Barto

Guido

Stefano

Jacques

Mehmet

Teletha

Dom

Théa

Adeline

Catherine

Pelzer

Kaouther

Laurent

Dupont

Ghislaine

Jean

Daniel

How can we help you?

- Hostellerie Des Châteaux & Spa -